4300 Privacy Policy — Our commitment to protecting your data

4300 takes the security of your personal data seriously. On this page, learn what information we collect, how we use it, and what rights you have as a user in Bangladesh.

Last updated: January 2025

What information we collect

When you create and use an account at 4300, we may collect the following types of information:

Account & identity information

Name, email address, and mobile number.
Date of birth — required for age verification.
National ID or passport number (required for high-value transactions where applicable).

Payment & financial information

Details of BDT (৳) deposit and withdrawal transactions.
The last few digits of your bKash, Nagad, or bank account number (full account numbers are never stored, for your security).

Device, browser & usage information

IP address, device type, operating system, and browser version.
Login timestamps, page visit patterns, and session duration.
Information collected through cookies and similar tracking technologies.

How we use your information

4300 uses the data it collects solely for specific and legitimate purposes. We never use your information for excessive or unrelated reasons.

Account management: To verify registration, secure login, and protect your account.
Payment processing: To process BDT deposits and withdrawals securely and accurately.
Service Improvement: To analyze the user experience and make the platform faster and easier to use.
Security & Fraud Prevention: To detect and prevent suspicious activity.
Legal obligations: To comply with applicable laws and regulatory requirements.
Contact: To notify you of important service updates or security alerts.

Use of cookies and tracking technologies

The 4300 platform uses cookies and similar technologies to enhance your browsing experience and ensure the platform works as intended.

Cookie types

Essential cookies: Essential for maintaining login sessions and ensuring platform security. Disabling these will prevent the platform from functioning properly.
Functional Cookies: To remember your preferences and language settings.
Analytics Cookies: To understand which pages are most used, helping us improve the platform.

Most mobile browsers allow you to manage cookies through their settings. However, disabling certain essential cookies may limit access to some platform features.

Data retention, security & third parties

Retention Period

We retain your data for as long as your account is active and for as long as required to meet our legal obligations. Once your account is closed, your data is securely deleted — though certain information may be kept for a specified period where required by law.

Data security

4300 uses industry-standard encryption and security technology to keep your data safe. Information stored on our servers is encrypted, and only authorized personnel can access the data they need.

Sharing Information with Third Parties

4300 does not sell your personal data. Information may be shared with third parties only in the limited circumstances below:

Trusted payment providers (bKash, Nagad, etc.) for payment processing — solely to complete transactions.
When required by a court order or directive from a government regulatory authority.
With industry partners for fraud prevention — in anonymized, aggregated form only.

Your rights over your personal data

Every registered user at 4300 has the following rights regarding their personal data:

Right to access your data

You can find out what information we hold about you and request a copy. Send your request to [email protected].

Right to correct your data

To correct inaccurate or outdated information, submit a request directly through your account settings or via support.

Right to Data Deletion

You may request to close your account or have your data deleted. Your information will be removed unless we are required to retain it by law.

Policy updates & contact information

Policy update terms

4300 reserves the right to update this Privacy Policy at any time. For significant changes, we will make reasonable efforts to notify you via your registered email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Support & contact

For any questions about our Privacy Policy, requests to access or delete your account data, or any other concerns, please get in touch:

Email: [email protected]
FAQ Section: Visit the FAQ page

Our support team typically responds within 24 hours. Your privacy is always our priority.